How to start responsible gaming at rbajje?

Open the app, first set the playing limit. Then start the session timer and follow limits.

How long does it take to set self-imposed

Typically set within 2 minutes. Log in and open the limits in your profile.

Who should you notify if you see a report or risk?

Tell the support team directly. Users in Dhaka can also send messages quickly via chat.

What information should you have ready for the

Account ID, when the issue started, and the last session; this speeds up resolution.

Are temporary breaks and self-exclusion different?

Yes, separate. Breaks pause activity for a few days, self-exclusion has stricter limits.

Responsible Gaming, Self-Limits, and Safe Play in the rbajje App

Set limits before starting the game. You can set controls in 2 minutes by logging in to the rbajje App. In Dhaka, users of bKash, Nagad, Rocket usually check the budget first, then proceed.

Download the rbajje APK Get Help rbajje Safe Play screen on phone

Helpline directory and quick contact

Pause after the evening to notice risk signs in the rbajje App and seek help quickly. In Bangladesh, many users first see account limits, then resume playing.

Dhaka

Chat Support 10:00-22:00, include your account ID in urgent messages in Bengali or English.

Chittagong

Email support 09:00-21:00, write Bengali session time and last login time and send.

Sylhet

Mobile Chat 08:00-20:00, request self-limits or breaks in Bengali or English.

Khulna

Support Desk 11:00-23:00, if you notice Bengali risk behavior, report early.

Rajshahi

Help Line is not 24 hours, but Nagad or Rocket transactions respond quickly.

When to call, and why mention it first.

If you look at the screen after 11 PM, stop if you exceed your budget, take a break, and tell support immediately if you want self-exclusion in the same chat.

Suppose a Dhaka user is repeatedly logging in after a bKash top-up; then a one-day break, a session reminder, and a deposit limit work together. Open this setting from rbajje Login, then make a calm decision.

If worried, don't stay alone; talk with someone in the family, and if needed, write down three details first: time, issue, and last transaction.

What to say during the call

Make a clear request

Tell whether you want a break, a limit, or self-exclusion in one line for faster help

Provide account information

Account ID, last login time, and the device used; mention them, and if there is a Dhaka network issue, mention that too.

Take Safe Steps

Log out after the session ends, then keep the limit on; if needed set new rules in rbajje Register.

rbajje Security Tools

Open the menu and take a look; these 3 tools keep your play under control and reduce budget pressure.

Session Timer

How long you play is visible; take a break every 30 minutes.

Self-Limits

Daily limit, deposit limit, and play limit; set them separately, then follow them.

Self-Exclusion

If you need a full break for some days, choose this option; later you can follow up with support.

These settings are easily accessible in the rbajje App; if needed download the rbajje APK to enable new limits.

Platform Tools and Responsible Gaming

Mobile Control

After installing the APK, the first task is to view the limits on Android phones; this is usually in 3 steps.

Chat Support

Fast replies in Bengali messages; questions about Rocket or Nagad transactions can be written.

Account Security

Change password, sign out, and do not sign in on unfamiliar devices.

Take action now to get started.

Safe play in the rbajje App means limits first, then decisions; monitor expenses using bKash, Nagad, Rocket, and tell support if needed.

Download rbajje Responsible Gaming FAQ